DEVELOPMENT PLAN FOR HR


Table of Contents
1. DEP unit 1
2. HRC unit 2
3. RAI unit 3
4. MER unit 5
5. CJA unit 6
6. RTO unit 7
7. PRM unit 8
8. SCO unit 9

Development Plan
1. DEP unit
Planned outcome
I would be developing the importance of Continuous professional development concept which involves analysing the elements that are required in its development. By the end of the study, I would identify the needs involved in CPD and I would be learning the impact of Continuous Professional Development and I want to utilize it for the development of better HR/ L & D skills on the topic. There are two parts which are developed in different points.

What do I want/need to learn? What will I do to achieve this? What resources or support will I need? What will my success criteria be? Target dates for review and completion

The importance of the use of Continuous professional development concept in the management and growth of an organization.

The effect of the use of Continuous professional development concept for the overall development of employees needs to be learned.

I would develop the influence of elements like knowledge, skill and behaviour on the performance of the employees.

Appropriate evaluation and analysis of the above mentioned three elements will be done which will help in proper understanding of the Continuous professional development concept.

I would need to analyse the three development needs that are very important for meeting the demands of the company which are communication skills, negotiation skills and conflict management.

The effect of these needs has to be observed while developing the importance of the Continuous professional development concept and it has to be evaluated and analysed from the HR point of view.
I would fill the gaps that are created in the performance of an employee and develop a solution to it from the HR point of view.

It involves prompt understanding and applicability of the needs that develop specific outcome from the employee for the benefit of the company.

In the second part, I would discuss the role of HR in enhancing service delivery in Abu Dhabi Health Services Company – SEHA.

I need to understand the kind of service that is provided by SEHA to the people in Abu Dhabi.
I would be considering the Internal Customers of HR and their Expectations from HR for evaluating the role of HR in the development of SEHA.

I would need to understand the effect of these elements on the services provided by SEHA.

I would need to evaluate and analyse the effectiveness of the HR in the handling of the services that is being delivered to the customers of SEHA.

The understanding of the role of HR will be required while developing an ideal course of working for the employees in SEHA.
The success of the learnings from the evaluation and analysis of the HR framework in SEHA would be in the form of factors that I would be developing for improving the performance of the organization in terms of the health care services that it provides.

The study will be useful in identifying the minor flaws pertaining to the HR point of view that would be existing in the working of the organization

2. HRC unit
Planned outcome
The development of the SEHA organization which is the Abu Dhabi Health Services Company would be studied in this unit and I would identify the factors that helps the organization to achieve success in the fulfillment of its goals and objectives by effectively evaluating the task of the HR. I would be evaluating and analyzing the different elements that are existing in the working framework of SEHA and would carry a detailed study of these elements that would help the HR in better understanding of the needs of the people.

What do I want/need to learn? What will I do to achieve this? What resources or support will I need? What will my success criteria be? Target dates for review and completion

I would like to learn the framework that is adopted by the SEHA organization for providing a high quality in its services to the people in Abu Dhabi.

I would be analysing organization’s position in its industrial sector, its products and services and its customer/consumer base.

I would need to observe the purpose and goals of the organization and how well these are expressed to both customers and employees so that they are satisfied by the functioning of the organization on the whole.

I would evaluate the external factors that has impact upon the successful achievement of the goals and objectives.

This will be done by carrying a PESTLE analysis of the Abu Dhabi Health Services Company which would help in obtaining the impact of the external factors on the working of HR.

I would obtain the hindrances in HR’s working through identifying some of the biggest issues that the organization is facing and I would aim at developing means to overcome these issues and help the HR in achieving the desired results through coordinated efforts.
I would need the elements that supports the smooth working of the HR in an organization and helps them in performing their task in an easy way.

I would have to evaluate and understand the effect of such factors on the decisions and implementations made by HR which enable them to fulfil the objectives of the organization and manage it effectively.

There are various factors which will be studied by me that will help to boost the quality of service that SEHA provides to the customers and aims at achieving the best service at an economic cost through the involvement of government.
The effectiveness of the study is ensured by obtaining the three ways in which HR subsequently supports (or should support) the organization in achieving its goals and they are:
• Build effective Relationships
• Rewarding system and employee engagement
• Succession & development planning

These factors help in achieving the desired results from the employees and helps in fulfilling the needs of the people which would lead to increased level of satisfaction and the work of HR would be justified.
3. RAI unit
Planned outcome
I would be analysing the element of collecting appropriate data and information that contributes to the success of the organization. Data and information in general play a vital role in ensuring that the organization runs logically, and that the human resources are optimally utilized towards the achievement of the objectives of the organization. The data and information pertaining to the SEHA organization which is the Abu Dhabi Health Services company would be evaluated and analyzed here. I would like to help the HR in evaluating the amount and necessity of the investments that are to be made in the achievement of goals by SEHA for providing a quality service to the people.

What do I want/need to learn? What will I do to achieve this? What resources or support will I need? What will my success criteria be? Target dates for review and completion

I would like to analyse the fact that HR data in healthcare is as important as it is in other organizations and I would focus on the data and information that SEHA, “Abu Dhabi health Services Company” stores, evaluates, analyses and uses.

The various data that the organization records and uses has a significance of its own.

I would need to establish statistics that would be supporting the expenditure of the company on various factors and a proper classification of such factors needs to be done to channelize the efforts of the HR.

I would be collecting the data that helps the organization to channelize its resources and make the necessary investments that would improve the performance of the organization on the whole.

The importance of collecting the data and information from the HR point of view will be determined and it would be further used for improving the utilization of finance by the organization.

I would be executing the collection of the data and information and then use it to evaluate the organization on the basis of the expenditure, efforts and emphasis on quality service that it provides.

I would require to collect various type of data which includes employee turnover data, salaries, benefits, employment costs and other data for employees, employee data on the number, names, address, location as well as relevant personal information, absence data due to various reasons such as sickness, leave or otherwise, including many others.

I would be requiring the various ways in which SEHA records and stores their data which involves the use of computer databases to store data.

I would need to study the various legislative obligations and requirements that an organization in the UAE, such as SEHA, would need to meet in its data recording and storing process.
It provides the fact that the organization has ensured that it is as interactive as possible through the feedback application on its portal indicates how determined SEHA is to comply with the legislative requirements of the UAE.

The evaluation of the data and information that is being used by SEHA will help us in establishing an optimum structure for utilization of resources that are available to them to ensure that the quality of service at an economic cost is maintained at SEHA.

4. MER unit
Planned outcome
I would like to evaluate and analyse the effective management of the employment relationship between employee and worker which is very critical to achieving success in business. The impact of the organizational policies and institutional laws would be analyzed and studied in order to understand the nature of the employees while establishing these laws and policies. It would be discussed in three parts which involves development of the impact of employment laws on the behavior of employees, individual rights of the employee and the critical process of terminating an employee.

What do I want/need to learn? What will I do to achieve this? What resources or support will I need? What will my success criteria be? Target dates for review and completion

I would like to understand the impact of employment law at the start of the employment relationship which affects the attitude and behaviour of the people working in the organization.
I would analyse the factors which are of internal and external type that affects the employee relationship within the organization and has a certain effect on the employee’s attitude and behaviour.

The factors that would be affecting the employee’s relationship are to be studied here which include organizational culture, market situation of the firm, government laws and policies and the employment status.
It is important to observe this point since the management of an organization is likely to experience prosperity in terms of increased sales and revenue if it has a positive employment relationship with the employee.

In the second part, I would need to understand the main individual rights that the employee has during the employment relationship with an organization.
I would be analysing the basic and special characteristics that are to be observed for maintaining of relation with the employee within an organization.

The elements that impart rights to the employee like the work life balance, legal support, fair treatment and psychological contract are to be evaluated in detail.
In order for an organization to meet its primary objective of profit maximization, it must formulate and implement policies that protect the rights of the employees during their entire stay at the organization and this provides the significance of these point.

In the third part, I would understand the issues which are to be addressed at the termination of the employment relationship.
I would be analysing various elements which are to be considered and taken special care of while terminating an employee and its effects on other employees and the prestige of the organization is to be discussed.
The study of the dismissals that are made in the organization, exit interviews and the redundancies is to be done for the evaluation and analysis of the impact of termination process.
The termination of an employee needs to be done on the basis of the reasons that are mentioned in the employment law and while observing that the organization will be able to hold its dignity and respect in the market.

5. CJA unit
Planned outcome
I would be developing the importance of job analysis and job design and how they fit within the broader professional area of organisational design. It involves considering the skills, knowledge and techniques which are required for the effective job analysis and design of job for the HR and help in establishing a process which inculcates fulfilment of goals and objectives of the organization. There are a number of HR practices which are to be studied, evaluated and analysed for optimum designing of job and its analysis. The principles of job design and analysis will be derived and observed through interacting with employees of the organization.

What do I want/need to learn? What will I do to achieve this? What resources or support will I need? What will my success criteria be? Target dates for review and completion

I would need to explain the principles, purposes and practice of job analysis that would generate the desired results for the organization through the means of HR and help them in deriving a structure that would be most fruitful for the organization.

I would need to contribute to the process of job analysis through adequate understanding and knowledge about the topic which will help in better framework from the HR’s side in the organization.

I would need to estimate the requirements of the organization through the understanding of the job design and analysis that is being carried out in the organization.
I would be observing the elements of equality, confidentiality, and organizational culture after assessing the EEOC standards and the company affirmative actions and these elements would help in developing an appropriate job design without any bias among the people.

The attitudes of the workers and their behaviour while performing a specific task is to be analysed and on the basis of that the requirements of job is to be designed and this analysis has to be studied for the development of the job requirement in the form of job design by the HR personnel.

I would require an analysis of the relevant skills, expertise, and familiarity in the job that is required to be performed by an individual in the organization and its utilization in the performance of the tasks given by the organization has to be studied.

Equal employment, equal payment, respect of privacy, motivation, inclusion of minorities, and nondiscrimination are elements of EEOC that the organization has to observe in executing its activities and this would ensure that the job design carried by the HR is fulfilling the goals and objectives of the organization.
The importance of job designing will be achieved through interviews, observation, vital information and work diaries and this serves to be the most critical purpose of job analysis where one has to optimize the resources and get the work done from the employees.

There are three methods which would help in the designing of job and its analysis and each of the three methods will apply for purposes of ensuring credibility and validity of data that is used within the organization.

6. RTO unit
Planned outcome
The process of resourcing and talent planning activities are to be discussed in this unit. I would like to develop various means of recruiting the employees and carry a prompt analysis of their skills and qualification from the HR point of view. I would develop the relationship between recruitment and selection by identifying the key stages in each separate phase of resourcing and this includes undertaking of various means of executing the process of recruitment by an organization. The entire on-boarding process is to be evaluated and analysed and this will help in obtaining the key set of qualities that are required for the fulfilment of the tasks by an employee with the example of Elektronika Company.
What do I want/need to learn? What will I do to achieve this? What resources or support will I need? What will my success criteria be? Target dates for review and completion

I would need to explain the factors that affect an organisation’s talent planning, recruitment and selection policy and identify appropriate recruitment and selection method for the HR department which is involved in the hiring of the employees.

I would like to contribute to the recruitment and selection interviewing process for a job role on the basis of the evaluation and analysis of the hiring process and the importance of effective induction will be explained while carrying the analysis of the in an organization.

I would be deriving and analysing the factors affect the resourcing of manpower by the HR personnel and development of the talent requirements for the job that is going to be assigned to an individual.

A proper job analysis will help to obtain an optimal recruitment and selection process which will contribute to the overall development of the organization through improved and talented set of employees that will be hired by the HR after the above process.

There would be consideration of examples for obtaining the understanding of the recruitment process and these examples would most likely be live cases.
There are internal as well as external factors that are affecting the recruitment process and the description of the job is very important for the process of hiring.

I would need to the resources available to the organization for the recruitment of new employees and the need of hiring new ones has to be evaluated and discussed for ensuring that the resources which are available to the organization are properly utilized.

The job which is available in the organization needs to critically examined and the feasibility of hiring a new personnel for the same has to be evaluated.
The use of the social media, telecommunications and other such means of advanced technology has increased the size of the talent pool that is available to the organization for hiring employees and this provides them with a positive side while they get to hire the best talent from the available options.

A proper understanding of the needs of the job and its description will help in precise selection of candidates and will result in the selection of the most suitable candidates.

7. PRM unit
Planned outcome
I would be developing the link between organisational success, performance management and motivation. This would be done using the relationship that exists between the terms of performance management and reward and on evaluation it would be possible to determine the impact of these elements of the performance of employees in an organization. On the basis of that, we would be able to understand the concept of performance review in depth and understanding it will help to motivate the employees and in turn get incredible outputs from them.

What do I want/need to learn? What will I do to achieve this? What resources or support will I need? What will my success criteria be? Target dates for review and completion

I would need to obtain the connection between organisational success, performance management and motivation through various means and ensure that the results developed would be able to understand the importance of performance of employees in the overall development of the organization.

The concepts of performance review and reward management have to be evaluated and analysed in detail which will help in developing positive outcome in the organization and lead to tremendous increase in the overall performance of the organization through increase in satisfaction and content level of the employees.
I would be evaluating the purpose of performance management and its relation to the attainment of the business goals and objectives in an organization which would be related to the motivation and the reward element that is observed in the organization to encourage and retain the employees.

I would actually execute a performance review which would require assessing the skills as per the job requirements and analysing them to develop a compilation of the required skills for performing in an organization so as to achieve certain goals. Assessment of skills of the employees will also be done to ensure their effectiveness.
I would be forming a discussion group and get their opinions and views through brainstorming and reflective discussion on the topic of performance review and analysing the effects of various measures that are taken by the organization towards motivating the employees.

I would be requiring a proper reward system to be developed for analysing the relation of the results developed with the performance as well as motivation element from HR point of view. These elements would be analysed and critically examined to understand their importance in the working of an organization.
The aim of the study considers that performance management aids the effective management of employees and teams within an organization in order to achieve the highest organizational performance levels. Hence it should be exercised effectively to improve the overall performance of the employees in an organization.

It serves the purpose of the organization to be more creative in how they reward their employees through the use of financial and non-financial benefits in a ‘total reward’ approach and this will help in developing a positive performance review system.

8. SCO unit
Planned outcome
I would be developing a research that would help to establish the impact of change in an organization. This would be carried by evaluating and analysing various elements that motivate the need for imbibing changes in an organization. The role of HR has to be considered as one of the most crucial one in implementation of change and the approaches that they undertake while introducing change and implementing it is to be analysed. The key factors that are involved in the change process would be discussed and it would be done from the HR point of view so as to ensure that the best possible decision in terms of changes to be made in the organization are taken with the help of LG company.

What do I want/need to learn? What will I do to achieve this? What resources or support will I need? What will my success criteria be? Target dates for review and completion

I would need to understand and develop the terms that are involved in implementation of changes in an organization and its effects on the organization as a whole system is to be analysed.

I would like to learn the importance of executing and implementing change within an organization from the HR point of view.

The effect of changes on the structure of an organization and the role of managers in using this change for the benefit of the organization has to be learned.
I would undertake evaluation of various strategies that would be developed by LG company while bringing changes in the industry.

The four key factors that are involved in the change making process would be developed along with evaluating the stages that are involved in change making process I nan organization.

The role of HR in implementing the changes effectively has to be analysed and it has to be observed critically to understand their function in the positive development of the organization through changes which are incorporated.
I would need to determine the need for change which has led to the development and implementation of change in LG Company. These changes were introduced for the purpose of improving the performance of individuals in the organization.

The three critical stages of Change preparation, Change Management and Change Reinforcement which are involved in establishment of change in an organization will be studied and analysed here.

There is a need to observe the changes in the attitude and behaviour of people while implementing changes in the organization.
It ensures that effective research on the changes in an organization with respect to the practice and means of implementation is carried out by the HR personnel.

The role of HR is very important in developing changes in the organization and supporting it to make sure that it gets welcomed by the employees in the organization so as to boost the performance of the employees and benefit the organization.

I would be successful in the study while deriving the impact of changes on the development of an organization.