Report on Supply Chain Management in Lulu

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Section:
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Questionnaire
Introduction to the survey:
Dear Respondents,
This is a survey regarding the analysis of the problems faced across the supply chain management in Lulu Hypermarket. The data and information that will be provided by you will be kept confidential and will not be disclosed to anyone or anywhere. Kindly fill in the questionnaire that has been given on the next page.
1. What is your age? Please select your age group.
a) 18-25 years
b) 26-35 years
c) 36-45 years
d) 46-60 years
e) Above 60 years
2. What is your Gender?
a) Male
b) Female
3. How long have you been working in Lulu Hypermarket?
i) 0-5 Years
ii) 6-10 Years
iii) 11-15 years
iv) 16 years and above
4. The quality of supply chain management practiced in Lulu Hypermarket is excellent?
a) Strongly Agree
b) Agree
c) Not sure
d) Disagree
e) Strongly Disagree.

5. According to you, how is the relation between the suppliers and the personnel of Lulu Hypermarket?
a. Extremely good
b. Good
c. Average
d. Bad
e. Extremely bad

6. Do you feel that there is a change required in the way the company handles their suppliers?
a. Strongly Agree
b. Agree
c. Not sure
d. Disagree
e. Strongly Disagree.

7. What is the level of Demand fulfillment in Lulu Hypermarket?
a. Extremely good
b. Good
c. Average
d. Bad
e. Extremely bad

8. Do you think, that there is a need to promote the products and services that are available in Lulu Hypermarket?
a. Strongly Agree
b. Agree
c. Not sure
d. Disagree
e. Strongly Disagree.

9. Do you think, that sufficient steps are taken to increase the demand of the products available in Lulu Hypermarket?
a. Strongly Agree
b. Agree
c. Not sure
d. Disagree
e. Strongly Disagree.

10. Do you think that the costs that are incurred in Lulu Hypermarket are justified?
a. Yes
b. No
c. Maybe
d. Not sure
11. Do you think that there is a need to reduce costs that are incurred in Lulu Hypermarket?
a. Strongly Agree
b. Agree
c. Not sure
d. Disagree
e. Strongly Disagree.

12. According to you, which strategies from the following should Lulu Hypermarket adapt to reduce its costs? (Rank the below options on the basis of their importance from 1-7)
a. Effective handling of suppliers
b. Increasing the demands of the products
c. Increasing the customer base
d. Increase productivity across different operations
e. Save the time wasted in between different processes
f. Develop a proper inventory of the needed things.
g. Derive a customized and specific work pattern and working culture in the organization.

13. Do you think that the level of service in terms of quality provided in Lulu hypermarket are good enough?
a. Strongly Agree
b. Agree
c. Not sure
d. Disagree
e. Strongly Disagree.

14. Do you think there are significant changes required in services provided by the Lulu Hypermarket?
a. Strongly Agree
b. Agree
c. Not sure
d. Disagree
e. Strongly Disagree.

15. According to you, how would Lulu Hypermarket improve its services? (Rank the below options on the basis of their importance from 1-7)
a) Customer service
b) Managing demands
c) Effectively handling the suppliers
d) Less waiting time for customers
e) Increase the promotion and advertisement across Abu Dhabi.
f) Increasing employee engagement
g) Reduction in the operational costs

16. Do you think that supply chain management problems are existing in Lulu Hypermarket?
a. Strongly Agree
b. Agree
c. Not sure
d. Disagree
e. Strongly Disagree.

17. Do you think that the problems pertaining to the supply chain management in Lulu Hypermarket are taken care of by the company?
a. Strongly Agree
b. Agree
c. Not sure
d. Disagree
e. Strongly Disagree.

18. Are you satisfied with the current strategies that are implemented for improving services in Lulu Hypermarket?
a. Strongly Agree
b. Agree
c. Not sure
d. Disagree
e. Strongly Disagree.

19. What strategy would you suggest for reducing the costs in Lulu Hypermarket?
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20. What strategy would you suggest for improving the services in Lulu Hypermarket?
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Thank You for giving your valuable time

Skills

Posted on

March 9, 2018

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